Sonesta ES Suites Toronto Markham

Very clean. Very comfortable. Suites are really nice. Staff as well.

Staff, pool very good. Give a raise to the lady at the reception on the weekend. I was waiting for this moment. I had the opportunity to take a room with two queen and double queen rooms. I wrote to the hotel to let them know that I would celebrate my 5-year-old daughter's little birthday in the room and we would use the pool. Additionally, I required early entry and they helped me by paying a small amount. The room was spectacular, it exceeded my expectations, it was large, with 2 bathrooms and 3 televisions. It was impeccably clean, very spacious and cozy. From the moment I contacted all the staff, they were very helpful. During the week, Dayana assisted me and was very cordial. But the girl at the weekend (I don't remember her name) at the reception was incredible, she took care of us and helped us with everything, always at our commands, excellent. We were able to enjoy my daughter's 5th birthday and we will have incredible memories. We will definitely repeat ourselves. Breakfast was precise. The cozy pool and a good temperature. All staff are very knowledgeable in customer service. It is unfortunate to see the bad comments that people write, I think they are absurd, the hotel far exceeds expectations and the people who publish these things here are sincerely clowns or people who want to take advantage. I read redeñas and I must say that I was worried, but when I arrived I really realized that reality is superior to everything. The hotel should be 5 stars, I highly recommend it!! Congratulations and we will return!!

The room we got was good for 3 people for a short stay. It had a kitchen space which was small but had all accessories needed. Bathroom was small but we found it clean and loaded with clean supplies, towels etc. It was not luxurious clean but acceptable for us. We bought our own toiletries since we don't use it from hotels so someone looking for good toiletries may be disappointed. Bed was comfortable for 2 people, bed sheets were clean and they provided us with extra sheets and pillows. I don't found couch very clean, we found some hair strands on it. We are not picky about small things so we used extra sheets and made it comfortable and clean for us. I loved the buffet breakfast. No halal options but good veg and cheese omelets, muffins, bagels, cereals to meet your needs. Staff were friendly and accommodated my needs that I asked for while booking this hotel. The cost provided free buffet breakfast, free parking, and quiet convenient location. What else you need!

Undergoing Renovation so main floor and reception a little off temporarily. But we got a brand new clean and large suite and it was amazing w separate family room and kitchenette. Wasn’t expecting that as had booked regular room last min literally at midnight found online 3rd party website avail in area and it was one of the cheapest highest rated. And we were given better room than booked without asking. Would return. Very short stay. Just to sleep and breakfast. Breakfast had good variety. Would definitely return.

I found the suite to be extremely clean and the kitchenette was well-equipped for everything you would need to cook a meal. There was even a dishwasher! The hotel is very pet-friendly and they even have magnets to put on the door that indicate you have a pet inside for housekeeping staff, and a special designated dog walking zone marked on one of the exit doors. Outside there is a nice grassy area for pets to "do their business", and lots of sidewalks and grass to walk your dog with plenty of bins outside to dispose of pet waste. So nice to have a continental breakfast buffet included and it was VERY good! The dining area has lots of tables and the hotel was not very busy during our stay.